In the event of an emergency while abroad, the best plan is to contact your local program director or other support staff. They are in the best position to assist you with the problem or crisis and will contact your family and the Office of Study Abroad and International Programs as needed.
If you must reach Office of Study Abroad and International Programs staff in an emergency during business hours call our office in Claremont, California at 909.621.8104. For emergencies after hours, contact Campus Safety at 909.607.2000 or 909.621.8170 and the Campus Safety staff will locate a Study Abroad and International Programs staff member.
For non-urgent matters, you may email directly to a specific staff member; however, it is always a good idea to also copy the message to firstname.lastname@example.org. Messages sent to this address are copied to several people in the office and can be easily directed to the person who can best handle your request. Members of the Office of Study Abroad and International Programs staff may be out of the office due to work-related travel, illness or vacation, so using the office email address will prevent your message from going unread while an individual staff member is out of the office.
Keep your contact information current (including physical and mailing addresses and mobile number if appropriate) while abroad so that we may reach you promptly in the event of an emergency at home or abroad. Most communication is via email so be sure to check your official school email account before, during and after study abroad. Upload your study abroad contact information updates to your study abroad portal or email email@example.com.