Billing FAQs

Refer to these common questions about your bill and/or aid on your bill.

Reading my Bill

How do I know what I owe?

Student billing statements for Fall 2024 will be available online through CASHNET on August 2. In the ‘Statements’ tab, go to ‘View your Billing Statement’ and the balance owed will be indicated next to the ‘Amount Due Now’.

NOTE: Students on financial aid who received their aid package after August 2 should contact student accounts for an updated estimate of their “amount due now”.

Where is my financial aid on my bill?

On your billing statement, you will see ‘expected financial assistance’ on the bottom left corner. This is sum of your expected financial aid for fall. This aid has already been deducted from your owed total. See Financial Aid below for additional financial aid & bill questions.

My charges show full-time tuition, but I am enrolled part-time. How do I update this?

Tuition charges for all students are based on full-time enrollment. Part-time tuition charges will be updated after the 10^th day of the semester when enrollment/registration is considered ‘locked’.

Students on aid should also check with Financial Aid to inquire about updated to aid if enrolled part-time.

My charges show the Student Health Insurance Plan (SHIP), but I have my own insurance. How do I remove this from my bill?

All students are automatically enrolled in SHIP every year until proof of comparable coverage is provided and a waiver is submitted. Waiving out is an annual process. You may waive out if you have a comparable policy with a private insurance company. The Waiver Portal is available to all students to submit a waiver by September 13, 2024. This will reflect in CASHNet within a few days of submitting and will reflect on your next billing statement.

I have requested adjustments to my account, when will they be updated on my statement?

Any updates or changes made to tuition, meal plans, housing, etc. will not reflect on your statement in CASHNet until the 1^st of the following month when student accounts publishes new statements. If you are looking for an accurate, up-to-date breakdown of your charges, please refer to the “Activity detail” tab to see your new balance. If you need a detailed printout of your new statement, please email [email protected] and they will send you your account detail.

What is the Student Payment Form?

All Pitzer Students must complete our Student Payment Form. This documents that the student has been made aware of and acknowledges our payment policies. You may obtain your Student Payment Form on your Student Portal under “Student Forms” – OnBase SSO. Please have this completed by August 1st,2024.

How do I sign up for a payment plan?

On our Student Payment Form, there are two options for payment. Should you wish to opt for our monthly payment plan, check the box and your four installments will be due August 20th, September 20th, October 20th, and November 20th. You will find this on your Student Portal under “Student Forms” – OnBase SSO.

Why is my work-study not on my bill?

Work-study is earned through on-campus employment and is not paid directly to your student account. Students who find on-campus employment are paid every other Friday for their time worked and the pay goes to the student directly. It is up to the student and/or their family to decide how to use those earnings.

Why is my loan not on my bill?

Loans must be accepted before they are applied to your student account. Use the Self-Help Agreement to either accept, decline or reduce your loan. If you accept the loan, Financial Aid will send updated information to Student Accounts within two to three business days after receiving this form. If you decline your loan, no updates are sent.

If I submit my aid documents now, will my bill be updated?

No. It usually takes a few days for financial aid to receive any documents you upload to IDOC. In addition, billing statements are only updated once a month. In order to receive an estimate of your ‘Amount Due Now’, you will have to contact Student Accounts after you receive your aid package.