Web browsers cache or save website information to onto the local computer as a normal function of browsing the web. This behavior may interrupt updates or new website designs to take affect for some users. Clearing the cache may resolve these issues.
NOTE: Clearing the cache may close active sessions, erase browsing history, and reset saved preferences.
Click here to find out what browser you are using.
Quick Guides:
Google Chrome
- Open Google Chrome
- Click the menu button ⋮ > More Tools > Clear browsing data
- On the Clear browsing data window, select which time range you want to clear
- Select Cookies and other site data and Cached images and files, and then select Clear data
Mozilla Firefox
- Open Mozilla Firefox
- Click the menu button ☰, then select Settings
- Select Privacy & Security, continue down to Cookies and Site Data, and then click Clear Data
- Select both Cookies and Site Data and Cached Web Content, and then click Clear
- Select Clear Now to confirm
Safari (Mac only)
- Open Safari
- On the menu bar near the Apple Logo, click Safari, then Preferences….
- Select Privacy, and then Manage Website Data….
- Select Remove Now to confirm
Microsoft Edge (Windows only)
- Open Microsoft Edge
- Click the menu button … > Settings
- Under Clear browsing data, click Choose what to clear
- Select Cookies and saved website and Cached data and files, and then click Clear
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