Frequently Asked Questions
What happens if I lose my ID card?
Please obtain new ID cards (in the event of their theft or loss) at the Claremont University Consortium (CUC) Connection, 800 N. Dartmouth Ave., Claremont, CA. 91711 or 909.607.2273 (7CARD). The CUC Connection is located at the south entrance of the Honnold-Mudd Library. There is no cost for a damaged ID card if you bring the damaged ID card to the CUC Connection and the cost for a new card is currently $10. Residents living in PAS will need to have their new ID card coded by the Housing Coordinator in order to have access to their room.
What happens if I lose my keys?
If you lose your key, it is important that you notify your Residence Director immediately to initiate a lock/core change. Charges for lock changes will be placed on your student account. Please refer to the Student Handbook for general charges.
What happens if a student loses their roommate mid-summer?
If your roommate decides not to return to the College at any time, you will receive a new roommate. A confirmation will be sent to you via Pitzer email as soon as a new roommate has been assigned to you.
Setting up your phone extension
If you would like to have your room extension activated, please email firstname.lastname@example.org with the following information: Name, contact telephone number, email address, and room number. Your request will be sent to the CUC Telephone Office. Each request may take up to 5 business days to complete.
Students are able to change their meal plans through MyCampus portal. After logging on, click on the meal plan tab. The deadline to change meal plans vary by semester.
Flex dollars vs. Claremont Cash – What’s the difference?
All students of the Claremont Colleges have a Claremont Cash account established as soon as their ID card is created. Funds may be deposited in an account by cash, check, money order and credit card (Visa and MasterCard) at The Claremont Card Center or online at http://cards.cuc.claremont.edu. You may use these funds to purchase meals, books, sweatshirts and any other goods sold at locations accepting Claremont Cash. Unused funds will roll-over from one year to the next. There are no cash withdrawals permitted until you terminate, withdraw or graduate from the College.
Flex dollars are attached to the 16 and 12 meal plan. You may use flex dollars in the dining hall and other eateries on campus such as the Grove House and Pit-Stop. Flex dollars do not roll over in to the next semester so it is suggested that you use your flex dollars where accepted.
I want to have my bed adjusted. How do I do this?
Any bed modification request (raising, lofting, or lowering) must be placed in the Facilities work order system by the end of the second week of every semester at 5:00 pm. No late requests will be accepted. The link to the form will be posted during that time.
I need something in my room or bathroom repaired. What should I do?
If anything in your room or a common area in the residence hall is in need of repair, please fill out a work order online. After 5 p.m., please call the RA on duty for an emergency work order.
If something is leaking water, please contact the RA on duty immediately!
If computer service is needed, please contact Information Technology at email@example.com.