Student Health, Well-Being, Mental Health & Basic Needs (Spring 2021)

This page provides Spring 2021 information for the following:


7C Health

Access to free 7C Health 24/7/365 on-demand medical and mental telehealth visits for The Claremont Colleges students will continue to be available to you through Winter break. Reach a provider anytime, anywhere by visiting 7C Health.

Flu Shots

In light of the current pandemic, LA County Public Health has indicated that when colleges are allowed to reopen, proof of student influenza vaccination will be a requirement for students to return to campus.  Flu shots can be received with your provider, at your local pharmacy or here at Student Health Services. If you are currently in the local Claremont area, please know that Student Health Services is open and seeing patients Monday to Friday 8:00 am to 5:00 pm. You can schedule an appointment online through My Health Portal. Alternatively, you can call (909) 621-8222 to speak with a medical receptionist who will assist you. Be sure to make your appointment today and stay healthy! Click here for more information.

Student Health Insurance

All enrolled Pitzer students must have comprehensive medical insurance coverage.  At the Colleges we offer Aetna Student Health Insurance which many students have found valuable.  You will be automatically enrolled in SHIP until proof of comparable coverage is provided and a waiver is submitted via the online waiver portal by the January 29, 2021 deadline.  It is the student’s responsibility to keep the College informed of changes in insurance coverage and coverage must be confirmed every year via the online waiver portal –  https://www.admin.renstudent.com/Waivers/Account/LogOn?Origin=PTZCLAR.  The waiver portal will open on January 4, 2021. The fee for spring/summer 2021 SHIP coverage is $1,735 and will appear on your first billing statement. Once a waiver is received and approved, the fee will be removed.

If you wish to waive out of SHIP, we expect that your alternative coverage be accessible in Claremont and comparable to The Claremont Colleges’ Health Insurance Plan (SHIP). Please review your coverage thoroughly to ensure accessibility and comparable coverage prior to completing the waiver form. You are responsible for all medical expenses resulting from services that are not covered by your health insurance.

If you are an International student and would like to be waived out of SHIP, please email Katie Tewell – Katie_tewell@pitzer.eduInternational students do not have access to the waiver portal and must email katie_tewell@pitzer.edu to inquire about waiving out of SHIP.

Additional information can be reviewed via the helpful links below:

What does SHIP Cover?  How much does it cost? – Student Health Insurance Plan (SHIP) Snapshot 2020/2021 and SHIP Plan Design and Benefits Summary

How Does SHIP Work?

Student Health Insurance Plan (SHIP) Waiver Portal (Opens January 4, 2021)

Am I eligible to waive SHIP?  – WAIVER FAQ

Please email the Executive Assistant to the VP for Student Affairs, Katie Tewell (katie_tewell@Pitzer.edu), with any additional questions or concerns related to SHIP.

Aetna Teledoc/Televideo Services

Students enrolled in SHIP plan have access to Aetna’s Teledoc/Televideo services. Teledoc is a convenient option for a variety of medical services including general medical, behavioral health and dermatology care. You can even get a prescription send to your local pharmacy when medically necessary. Connect with a licensed doctor, dermatologist of therapist mobile app, web or phone. For more information, view this PDF. To get started visit teledoc.com/Aetna or call 1-855-Teladoc (835-2362).

Mental Health, Well-being & Basic Needs

Case Management will continue to be available via phone, email or zoom to discuss support and resource needs arise. Strive2Thrive also has a library of resources providing remote wellness programming and linkages to free wellness resources through Instagram @pzstrive2thrive and Strive2Thrive page outlining self-care, mental health, physical health and other resources nationally/online only that students can access, typically for free based on specific needs: i.e. anxiety, depression, basic needs, COVID-19 specific mental health triggers, systemic and racial trauma triggers etc. Visit the On-Campus and Community Resources web page or click here for more information.

Arc Counseling and Open Path Collective both offering affordable and online therapy. Or, there are local and national resources on Pitzer’s Case Management pageCalifornia’s Peer Warmline where students can call if they are feeling lonely, anxious or just want to talk to someone.

Food Assistance

For students in California, please visit CalFresh for food assistance. Students outside California may contact Case Management for referrals to other support resources.

Students Experiencing Direct Impact/Exposure to COVID-19

If a student is directly, or indirectly, impacted by COVID-19, the Office of Student Affairs, Academic Support Services, and Case Management will assist students with academic support services coordination remotely as needed. They can be contacted at 909-621-8241.

Monsour Counseling and Psychological Services (MCAPS)

Students need not be on campus to access services offered by the Monsour Counseling and Psychological Center (MCAPS). However, due to California mental health licensing laws, MCAPS can only offer ongoing teletherapy/telephone appointments (individual or group) to students living in California.

MCAPS will serve out of state students via teletherapy/telephone for a onetime consultation, Rapid Access Initial Assessment, or a crisis session. Additionally, the center will work individually with out-of-state students to provide locally based referrals for ongoing care. To access services at MCAPS, please call 909-621-8202. For after-hours crisis services, the voicemail message will prompt you to press “1” to be connected to an on-call therapist. The Claremont Colleges are offering (at no cost to the student) an additional telehealth option for students seeking mental health counseling or medical care. To access, Pitzer students should visit the Campus.Health website or visit the Apple or Android stores to download the free TimelyMD app.  Click here for more information

Student Health Services (SHS)

Covid-19 Testing Capabilities
Student Health Services (SHS) is attempting to secure COVID-19 testing capability and will provide such testing to any local students based on meeting their guidelines-based criteria for testing. In the event that SHS does not have this capacity, SHS will provide students with information for current public health and private testing options. 

SHS General Operations

  • Students Living Locally Off Campus
    Student Health Services (SHS) will continue to operate during the academic year, but with a modified schedule. Medical services through SHS can be received on an appointment basis ONLY. Walk-in appointments will NOT be allowed due to COVID-19 pandemic related restrictions. As a result, same day appointment availability will be expanded to accommodate most students in a timely manner. SHS can be contacted at 909-621-8222. SHS also advises you to review their website to get more detailed information about the services provided. For those students who wish to avoid in-person visits at SHS or require non-emergent medical care outside of SHS hours of operation, they still have the option of utilizing the contracted telemedicine service, Campus.Health. This NO-COST option is available to ALL students at The Claremont Colleges, regardless of whether they are living locally off-campus or in a different part of the country. Please note that all telemedicine services will be provided through Campus.Health, not SHS. Lastly, students may also choose to receive medical care through local community physicians, urgent cares or hospitals that are covered in their network, utilizing their private medical insurance or Student Health Insurance Plan (SHIP). Please contact your insurance company directly to verify that a provider is covered by your insurance plan prior to obtaining services. 
  • Students Living Outside of California
    While SHS is unable to provide you services directly, The Claremont Colleges have contracted with a telemedicine service, Campus.Health. This NO-COST option is available to ALL students at The Claremont Colleges, regardless of whether they are living locally off campus or in a different part of the country. Students may also choose to receive medical care through local community physicians, urgent cares or hospitals that are covered in their network, utilizing their private medical insurance or Student Health Insurance Plan (SHIP). Please contact your insurance company directly to verify that a provider is covered by your insurance plan prior to obtaining services. 
  • Students Living Internationally
    For those students living internationally, unfortunately, neither SHS nor the contracted telemedicine service will be able to provide medical services to you at this time. You will most likely need to arrange for your own medical care locally where you reside. If you are an International student and would like to be waived out of SHIP, please email Katie Tewell.

Additional COVID-19 Testing Sites

  1. Los Angeles County Residents
  1. Walgreens
  1. CVS Minute Clinic
  1. Rite Aid
  1. Advanced Urgent Care
    • 974 W. Foothill Blvd, Upland 91786
    • (909) 981-2273
    • Drive-Up Testing (*white tent in parking lot). No appointment needed, first come, first serve
    • Takes all insurances-bring insurance card and ID. Without insurance, cost is $249.
    • Monday-Friday (9am to 4pm) Saturday-Sunday (10am-2pm)
  1. San Bernardino County Residents
  1. Riverside County Residents
  1. Orange County Residents

Note:  The above listed are provided as a courtesy to our patients.  It is the patient’s responsibility to verify credentials and insurance coverage prior to services rendered.