FAQs for Students & Families

Welcome, Pitzer students and families! With COVID-19 safety guidelines and recommendations rapidly evolving, please visit our Community Messages page for the latest information about the 2022 spring semester. We are working on updating our FAQs and other sections of Pitzer’s Pathway Forward website. Thank you for your understanding and patience as we strive to be Mindful of Each Other at Pitzer College.

Some FAQs are outdated and have been archived, but are still available for your reference.

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COVID-19 Vaccination Information & Protection Measures

Are students, faculty, and staff required wear masks?

As of May 23, 2022, indoor masking generally is no longer required on campus. However, Pitzer’s COVID-19 Task Force, with appropriate consultation, has determined that specific offices, programs, and individuals will be able to determine the masking policies for their spaces on campus.

This practice includes Summer Session courses. For example, if an instructor decides masks will be required in their classroom, then all students in attendance will be required to mask. Furthermore, if a student requests everyone in their class to mask, all other students and the faculty instructor must mask.

Consistent with public health guidance, well-fitting, high-quality medical masks should be worn when required. N95 and other masks are available for free in the Office of Student Affairs, Dean of Faculty Office, Facilities, Gold Student Center, Dining Hall, and the Nurse Clinic.

See the 5.24.22 Community Message “Summer Session and Masking” for more information.

Please continue to adhere to other campus COVID-19 guidance and protocols, and remember that:

  • When worn consistently and properly, surgical grade masks, such as N95s provide the highest level of protection from particles, including the virus that causes COVID-19;
  • N95s are effective in protecting yourself from particles, even when others around you are not wearing face coverings;
  • N95 masks are available for free in the Student Affairs office, Facilities, and the nurse clinic.

We strongly support persons who may, for medical or personal reasons, continue masking in all circumstances and will continue to make masks available upon request.

Updated 5/25/2022

Are Pitzer students required to be vaccinated?

Yes. Students are considered fully vaccinated two weeks after receiving their second dose of a two-dose vaccine (Pfizer or Moderna) or a dose of a single-dose vaccine (Johnson & Johnson). Exemptions for this requirement will be considered only for documented medical conditions or religious exceptions. For more information, visit the Student Vaccination Information and Requirement page.

Are Pitzer students required to have a COVID-19 vaccine booster?

Yes. Please see the Booster Requirement message sent on December 17, 2021. The deadline to verify COVID-19 booster status was Tuesday, January 11, 2022. Students unable to receive their booster by this date, due to either equitable access limitations or not having met current CDC booster access guidelines, were asked to notify nurse@pitzer.edu. Student Health Services hosted booster clinics for these students beginning the second week of classes. Visit the SHS COVID Health Information site for more information. Updated 01.24.22

How do I submit my vaccination status?

Students can submit their vaccine status—including the date they received their booster—via the Healthy Pitzer platform. Visit our Vaccine Self-Reporting Instructions page for step-by-step instructions. If your booster verification is in another language, please translate as much of the information as possible so the nurse can verify your booster is authorized by WHO.

Created in partnership with Student Health Services (SHS), Healthy Pitzer has been established for students, faculty, and staff to upload their official vaccination cards. Through the Healthy Pitzer platform, students, faculty, and staff can also make COVID-19 test appointments, access related forms, and more.

Do Pitzer students have to take routine COVID-19 tests?

Yes. Pitzer students are required to complete free weekly COVID-19 routine testing—once per week for vaccinated students and twice per week for unvaccinated students.

Pitzer students must check their test results as soon as they receive notification that it is available. If they test positive, they must immediately check their email and follow directives from SHS/OSA to isolate. Please see Student Spring 2022 Return Updates for more information.

For more information about COVID testing at Pitzer and the Claremont Colleges, visit our Student COVID Testing page. You can also visit the SHS Testing, Prevention, and Care page for additional information and resources.

Does Pitzer provide students with masks? If so, what kind?   

Yes, Pitzer provides masks that meet its requirements—specifically, surgical masks and KN95s.

What happens if I test positive for COVID while I’m living on campus?    

Students will be notified by Student Health Services (SHS), and Pitzer’s on-call dean will personally reach out to students who test positive. On-campus residential students will move into Pitzer’s isolation housing. SHS will provide daily monitoring of all students who are in quarantine or isolation on Pitzer’s campus. The student’s temporary quarantine/isolation room will be prepped with “hotel-style” supplies as well as a thermometer. SHS will provide an online form to record symptom monitoring and this information will be reviewed with the medical provider daily. Students will also have wellness and mental health support, including Monsour Counseling and Psychological Services’ isolation support group and Pitzer’s Strive-2-Thrive programs. OSA will work with the Dean of Faculty’s Office and Academic Support Services to make academic accommodations. Meals will be delivered to the student’s door. They will also fill out an online form that will help us meet their needs and be asked to participate in contact tracing protocols. Please visit Quarantine & Isolation Plans for Students for more information.

How long will students who have tested positive be in isolation?   

Students may be able to test out of isolation after 5 days if they meet certain criteria; if not, a 10-day isolation period will apply. Student Health Services (SHS) will do a medical evaluation to see if symptoms have resided/are resolving. They will then use an antigen tests, not saliva PCR tests, to evaluate whether a student can be released from isolation. SHS has set up a separate rapid antigen testing site in the parking lot south of the Tranquada Building. Testing for isolation release is by appointment only. Please visit SHS’s Testing Program FAQs for detailed information. Later in the semester, if SHS is not able to secure additional antigen tests due to supply-chain issues, the 10-day isolation period will still apply.

Does the College provide mental health services for students?   

Yes. All Claremont Colleges students have access to Monsour Counseling and Psychological Services (MCAPS) and 7C.Health, which provides 24/7 teletherapy counseling support. Monsour will host drop-in hours for students in isolation online. More information will be sent via email or contact 909.621.8202.

At Pitzer, in partnership with ARC Counseling, two therapists will be available for Pitzer students for weekly drop-in hours online for the month of January and transition to on-campus once we return to in-person instruction. Counseling support is open to all students for short-term triage and referral as needed. More info on Instagram @pzstrive2thrive.

Our Strive-2-Thrive health and wellness initiative also has multiple programs dedicated to cultivating self-care and supporting mental health.

Please see the Student Wellness and Mental Health Support message for more information.

What if I’m concerned about students, faculty, or staff who are not following COVID-19 protocols?   

You may report a COVID-19 concern involving you, another individual, or a group by filling out a COVID-19 Concern Form. These concerns may involve issues related to monitoring symptoms, face-covering guidance, physical distancing, cleaning, COVID-19 disclosure, or other matters. Your privacy will be respected, and information you report will be shared with other individuals only on a need-to-know basis.


Will Commencement be in person? Are there any COVID-related restrictions?

Pitzer is planning in-person commencements for the Class of 2022 on May 14 and the Class of 2020 on May 21. Please visit the College’s main Commencement page for updated information about COVID-related policies.

For information about graduation and commencement participation requirements, visit the Office of the Registrar’s Graduation Information page.

As a reminder: all individuals, regardless of vaccination status, must wear a mask indoors unless a valid exception applies. Masks must meet Pitzer’s updated mask requirements (KN95, N95, or surgical masks), and Pitzer provides surgical and KN95s for students who need them.

updated 4/7/2022

Are spring semester classes in-person?

Yes. Pitzer and 5C classes are in-person. For health and safety reasons, classes began online when the semester started on January 18. They have been in person since January 31.

As a reminder: all individuals, regardless of vaccination status, must wear a mask indoors unless a valid exception applies. Masks must meet Pitzer’s updated mask requirements (KN95, N95, or surgical masks), and Pitzer provides surgical and KN95s for students who need them. Some classes will also be taught outdoors.

Why is my class being held online if we’re back in person?

Classes across the consortium began in-person instruction on January 31; however, there are a few exceptions — approved by each college’s administration — based on the medical or personal needs of individual faculty members. Some of these classes may return to in-person instruction later in the semester as situations warrant. 

If a student is isolated, will they be able to continue their coursework?

In the event that a student needs to be isolated or quarantined for a period of time, their professors will work with the student, their advisor, the Office of Student Affairs, and the Dean of Faculty’s Office to help them to continue their work or do extra-credit work (health permitting). Faculty will be notified by the Pitzer Student Affairs Office when a Pitzer student tests positive and enters quarantine/isolation. Pitzer Academic Support Services will assist with appropriate accommodations, as needed. Updated 1/11/22

Housing and Residential Life

Can I have guests in my room?

In an update released on February 10, Pitzer announced that students are welcome to have Pitzer-only residential guests and visitors. Beginning February 26, all 5C community members will be welcome to visit each other in Pitzer residential rooms. Please see Student Spring 2022 Return Updates for more information.

Updated February 11, 2022

Do we need to wear masks in our suite? Are my suitemates my “pod”?

Residents who live in a room or suite together are considered a “household” and will not be required to mask (but may choose to) in common rooms/residential rooms. During the COVID-19 surge, Student Health Services strongly encouraged students to enhance masking efforts, including when in suites with roommates except for when sleeping or eating and outdoors when around others.

What is on-campus dining like?

Dining resumed indoors on Friday, April 22. McConnell Dining Hall will be limited to 50 percent capacity—a maximum of 200 people will be permitted in the dining hall at one time. The Shakedown and Pit-Stop Café will also shift to 50 percent capacity indoors. Grab-and-go dining is encouraged. Masks should be worn in all food service venues unless actively eating or drinking.

Updated 4/22/2022

Is there 5C cross-campus dining?

Cross-campus 5C dining is suspended until further notice.

Updated 4/6/2022

What are the guidelines for events on campus?

Events on campus are permitted for 30 people or fewer. Masks and reasonable distancing are required indoors and encouraged outdoors. Events with more than 30 participants need to be approved by the appropriate vice president. Student events with over 30 participants need to be approved and registered by Campus Life. There can be no 5C student events at this time—1C only.

Updated 4/22/2022

Is the Gold Student Center gym open?

The GSC gym is open to the 7Cs with restrictions. Students, regardless of school, MUST make an appointment 24 hours before or they will not be let in. Gym capacity is 20.

  • The pool will reopen on Saturday, April 23, at 9 a.m. with reduced density. A maximum of 80 people will be permitted in the pool area at one time.
  • You may enter the gym ONLY if you have made an appointment, regardless of the current gym occupancy.
  • You may only use the gym for the hour you have signed up for.

In addition to these reminders, please continue to WEAR YOUR MASK as our masking policies will be strictly enforced. Please remember to enter the gym with a mask!

To make an appointment for the fitness center, visit the Gold Student Center Fitness page.

Updated 4/22/2022

Student Accounts

Why does my balance due in CASHNet not reflect my financial aid? I was expecting my balance due to be a lot less than what I’m seeing.

When logging into CASHNet in your student portal to view or pay your bill, you might notice that the balance due on the front page is a higher balance than you had expected. If you are a financial aid recipient, you will need to view your statement where your anticipated aid will be reflected. The statement will show you your balance due with financial aid; the home page on CASHnet will show you your balance due WITHOUT aid.

When was tuition due for spring semester?

Tuition was due on Thursday, January 20, 2022. Students also had the option to sign up for Pitzer’s Payment Plan. For the spring semester, installments are due January through April on or before the 20th of each month.

What if I decide I don’t want to attend Pitzer anymore due to COVID?

If you have already registered and paid for your courses, you had until the start of the semester, on January 18, 2022, to withdraw or file a leave of absence. If you decide that you no longer want to attend the spring semester AFTER the start date, then you will be eligible for a pro-rated refund, depending upon the time of the withdrawal or leave.

Student Employment

What if I’m looking for a job at Pitzer for the spring semester?

New student positions will be available this spring semester. Jobs will be posted at different times, so students should begin monitoring for postings. Here is a brief description of the steps for securing a job.

  • Search Handshake for open positions: https://pitzer.joinhandshake.com/ . Go to the “Jobs” tab and search “Pitzer” in the search bar and filter on “On-Campus Employment”. You can also search for “TCCS” for consortial opportunities. Here is a quick guide to searching for positions in Handshake.
  • Follow the directions on the posting for applying to jobs. These will vary by position.
  • Submit the Student Employee Information Form to EACH position you seek, in addition to any documents (e.g., resume, cover letter, etc.) or information requested by the supervisor. Please note on the form accurately if your supervisor is a faculty member OR member of the staff.
  • Once selected for a position, you will be provided a form to complete and submit to your supervisor. You cannot begin work until authorized by HR to do so.
  • New Student Hires: Students who have not previously worked at Pitzer need to provide documents to verify their eligibility to work in the U.S. This usually entails providing Human Resources with original and unexpired I-9 documents. Original documents must be presented, so please plan accordingly to have these when needed in the spring semester.

Pomona-Pitzer Athletics

Are we able to attend Pomona-Pitzer Athletics games?

All athletic competitions are open to a limited number of students, faculty, and staff. Outside spectators will not allowed until further notice. Please check the Sagehens website or @Sagehens on Twitter for updates.

Will Pitzer students still have access to Roberts Pavilion?

Pitzer students, faculty, and staff still have access to Roberts Pavilion from 6 a.m. to 2 p.m., Monday–Friday. 

Study Abroad Programs

Are Pitzer-run study abroad programs running this semester?

As of January 7, Pitzer in Costa Rica, Pitzer in Ecuador, Pitzer in Italy, and Pitzer in Tanzania, South Africa and Zimbabwe are scheduled to run this spring. A few exchange programs are also scheduled to be in operation. For more information, please email studyabroad@pitzer.edu or visit www.pitzer.edu/study-abroad/.

Is Pitzer planning to run study abroad programs in summer 2022?

As of January 7, the Office of Study Abroad and International Programs is planning to run Costa Rica Summer Health, Pitzer in Brazil, and Pitzer in Vietnam in summer 2022. For more information, please email studyabroad@pitzer.edu or visit www.pitzer.edu/study-abroad/.

Financial Aid

Why does my balance due in CASHNet not reflect my financial aid? I was expecting my balance due to be a lot less than what I’m seeing.

When logging into CASHNet in your student portal to view or pay your bill, you might notice that the balance due on the front page is a higher balance than you had expected. If you are a financial aid recipient, you will need to view your statement where your anticipated aid will be reflected. The statement will show you your balance due with financial aid; the home page on CASHnet will show you your balance due WITHOUT aid.

I plan to live at home with my family for the 2021-22 academic year. Will this impact my financial aid?

Yes. Students who plan to live with family will receive financial aid to assist with ‘at home’ housing costs. Visit Housing & Meals on the Financial Aid website for complete budget details.

Can I receive financial aid to live off-campus?

Yes. Students who plan to rent off-campus will receive financial aid to assist with off-campus housing costs. Visit Housing & Meals on the Financial Aid website for complete budget details.

My family was financially impacted by COVID-19. Can I receive more financial aid?

Changes to finances due to COVID-19 can be reviewed to re-assess aid eligibility. Families should review the Financial Aid Appeal Application and upload any relevant documentation to IDOC.

Have already received aid package: We highly encourage students who have already received their aid package to first request an appointment to discuss their circumstances with a financial aid counselor.

Have not received aid package: Please visit your Student Portal to view any outstanding documents. Submit required documents along with Financial Aid Appeal Application and relevant documentation to IDOC.

What if I or my family still have financial aid questions?

You can request appointments to meet with Financial Aid staff. Zoom and phone appointments are available.

If you have a question that wasn’t covered in the FAQs, Ask Cecil!

Student FAQ last updated: April 7, 2022