Self Service Password Portal – Office 365 (Staff, Faculty and Students)

Service Description:

Pitzer’s new Office 365 self-service portal, which replaces the old PitPass page, allows staff, faculty and students the ability to change and recover their passwords online.  With self configured security prompts, users will have the ability to choose their desired recovery method as well as modify them at anytime.

Available to:

Faculty, Staff and Students

How to Access:

Click on a link below for corresponding instructions.

Initial Password Security Prompt Setup:

Follow the instructions below to guide you thru the initial security prompt setup.

Go to: Office 365 Portal

Log in using the format: username@pitzer.edu   (replace “username” with your Pitzer issued username)
Select Next.

office 365 signin page

Enter your Password.
Select Next.

office 365 password page

You will be directed to a page to provide more information.
Click Next.

office 365 more info page

Here please choose and setup 1 or more of the required recovery/security options.

office 365 recovery options

Once completed select Finish.

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Password Change

Follow the instructions below to guide you thru changing your password.

Go to the password change page by clicking here

Log in using the format: username@pitzer.edu   (replace “username” with your Pitzer issued username)
Select Next.

office 365 sign in screen

Enter your current Password.
Select Next.

office 365 password screen

Once you are logged in:

It should take you directly to the password change page.

password change page

If not,

Click the user icon in the upper right corner of the screen (it will typically be your initials or a picture).

office 365 user icon

Choose My account.
Click on Security & privacy.
Click on Password.

office 365 security and privacy

 

Enter your current password.
Enter your new password and then enter it again to confirm.
Select Submit.

 

 

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Password Recovery

Follow the instructions below to recover a lost or forgotten password.

Go to Pitzer’s homepage and click on Webmail.

Choose the corresponding student, faculty or staff email link.

Note: You cannot recover your password unless you have setup the initial security prompts.  Contact the Helpdesk if you need assistance with the initial setup.

Log in using the format: username@pitzer.edu   (replace “username” with your Pitzer issued username)
Select Next.

office 365 signin page

Choose Forgot my password.

office 365 forgot password

Enter the characters as indicated.
Click Next.

office 365 security

Choose the Verification method you wish to use to recover your password.
Click one of the recovery options you have setup.

Once verified you will be given instructions on how to reset your password.

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Password Security Prompt Reset

Follow the instructions below to reset your Office 365 security prompt options.

Go to: https://myapps.microsoft.com/

Log in using the format: username@pitzer.edu   (replace “username” with your Pitzer issued username)
Select Next.

office 365 signin page

Enter your Pitzer Password
Select Sign in.

office 365 password page

You will be re-directed to the following page.
Click on the icon next to your name.
Choose Profile.

Select Set up self service password reset.

office 365 profile

Select change next to the option(s) you wish to alter.

When finished click the looks good icon!

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For assistance please contact the Help Desk.

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