CX-IT Support Services

Training Topics for New CX Users

New users must complete a 30 minute training session covering the topics listed below and a User Agreement and Data Security Policy document must be signed before the CX account will be released to the new user. To schedule a training session please send an email to CX-IT-L.

• Security/Use Policy
  User Agreement and Data Security Policy
• Passwords/Logging In
  Password Rotation
• Menu
  Changing a CX Password
  Keyboard Shortcuts
  Utilities Menu
  Upper Function Menu vs. Lower General Menu
• ID Lookups
  Use of the * wildcard
  ID Type Verification
• Data Standards
  Addressing end-dating
  Delegation of information
• Cognos Reports
  Catalogs
  Running Basic Reports
• Printing Reports
• Support
  cx-it-l@pitzer.edu
  Phone (for urgent problems)
  How to Report a Problem
• Training Resources
  Computer Based Training
  CX-IT Support Services Web Page
  Data Standards Web Page